Candidate Terms of Use

Date of Last Revision: Jan 27, 2021

Welcome to! is a service for job candidates and prospective job candidates (collectively, “Users”) and for prospective employers (“Employers”). Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”). The Services are owned and operated by Chatstrike, Inc. We are a company based in San Francisco, California.

When we refer to “you” or “your”, we’re talking about you. When we refer to “us”, “we”, “our”, or “”, we’re talking about the Services and our company (including its officers, directors, investors, agents, representatives, and employees).

To use the Services you must agree to abide by the Candidate Terms of Use and Privacy Policy, but we usually just call them our Terms. Please take time and carefully read through our Terms. If you find any of these Terms confusing, please email us at before using the Services.

These Terms are a binding contract. If you use the Services, then you have agreed to follow all our Terms.

We sometimes update these Terms. You may learn about these updates on If you use the Services after we update our Terms, then you agree that the updated Terms will apply to your use and you will be bound by them.



The Basics

The Services are a platform that connects Users with Employers and assists Employers in managing their human resources needs. Please note, while we facilitate communications between Users and Employers, does not employ Users. It’s entirely up to Employers whether they offer you a job.

The License

Subject to all terms and conditions of Terms, hereby grants you a limited, personal, non-sublicensable, non-transferable, royalty-free, nonexclusive license to access and use the Services solely for (i) your internal business or personal (as applicable) purposes and (ii) other purposes separately authorized by in writing. The Services are subject to modification from time to time at’s sole discretion for any purpose deemed appropriate by


To use the Services, you must be at least 16 years old. If you are between 16 and 18, you need your parent or guardian’s permission before using the Services. If you do not need this permission because you are an emancipated minor, please contact us at, and we might be able to sign you up for the Services.

Creating an Account

You may access some features of the Services, such as sharing your resume with Employers, only by creating an account. To create an account, you must provide us with the information set forth here. You may also populate your User account with information such as the information found here.

Free Trials and Other Promotions

Any trial that provides access to a Paid Service (as defined below) without charge must be used within the period specified or the trial. You must stop using the Paid Service before the end of that trial period in order to avoid being charged for access to the Paid Service. If you cancel prior to the end of the trial period and believe you have been inadvertently charged for a Paid Service, please contact us at


From time to time, may offer rewards or incentives for referring others to the Services. For details of any current referral offers, please contact

Personal Information

We know you care about how your personal information is used and shared, and we take your privacy seriously. Please click here. to read our Privacy Policy where you will learn about: uses industry-best security protocols to protect the privacy and security of your personal information and other data.

By using or accessing the Services, you hereby allow to collect, use, and share your information as described in our Privacy Policy.

You may have received a personal link (“Link”) to use the Services. You may never use another User’s Link or account without permission. As applicable, you must keep your Link or account password secure, and you must notify us immediately of any security breach or unauthorized use of your Link or account. We will not be liable for any losses caused by any unauthorized use of your (i) Link if you fail to keep your Link secure or (ii) account if you fail to keep your account password secure.

You acknowledge that the Services will sometimes be down for maintenance and updates. After these updates you may find new features added or existing features removed.

To cancel your User account, contact at If you cancel your User account or your User account is terminated, all of your User account information may be deleted. You hereby acknowledge that, following such a cancellation request, may retain certain User account information only as required by applicable laws, rules, and regulations. The foregoing paragraph shall not relieve you of owed payments to

Third-Party Services

The Services may contain links to third-party materials that are not owned or controlled by We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from the Services, you do so at your own risk. YOU EXPRESSLY RELIEVE STRIKE.CHAT FROM ANY AND ALL LIABILITY ARISING FROM YOUR USE OF ANY LINKED SERVICE. Certain features of the Services allow you to share information with others, including through your social networks or other services where you have an account (“Third-Party Accounts”). When Content is authorized for sharing, we will clearly identify the Content you are authorized to redistribute and the ways you may redistribute it, usually by providing a “share” button on or near the Content. If you share information from the Services with others through your Third-Party Accounts, such as your social networks, you authorize to share that information with the applicable Third-Party Account provider. Please review the policies of any Third-Party Account providers you share information with or through for additional information about how they may use your information. If you redistribute Content, you must be able to edit or delete any Content you redistribute, and you must edit or delete it promptly upon our request.

You shall comply with all applicable laws, rules, and regulations in connection with your use of the Services. In no event shall we be responsible or liable for your failure to comply with applicable laws, rules, or regulations in connection with your use of the Service.

User Content

Your content, such as resume, conversations held during a webchat session, and other creative submissions, is an important part of the Services. Anything you post, upload, share, store or otherwise provide through Services is your “User Submission.” In order to display your User Submissions on the Services, and to allow Employers to view or use them, you grant us certain content rights in those User Submissions.

When we say you are granting “Content Rights” to your User Submissions, we mean you are granting a license to display, perform, distribute, modify (for technical purposes), and reproduce your content for a specified purpose.

If your User Submission includes personal information, then its licenses are subject to our Privacy Policy.

For any User Submissions submitted with your mobile device (like an iPhone or iPad), you grant us consent to access your mobile device to retrieve and upload such User Submissions.

For all User Submissions, you hereby grant Content Rights to your User Submissions for the purpose of operating the Services, which include archiving your User Submissions for Employers’ reference and allowing to improve the Services. This license is described in more detail below. This is a license only; your ownership in User Submissions is not affected.

If you store a User Submission, such as a resume, in your account and don’t share it with any other user (“Personal User Submission”), then you grant the license granted above, as well as Content Rights to make that Personal User Submission accessible to you.

If you share a User Submission with other users (for example, sharing your resume with Employers) (a “Limited Audience User Submission”), then you grant the licenses above, as well as Content Rights to your Limited Audience User Submission for the sole purpose of making that Limited Audience User Submission accessible to such other specified users. Also, you grant such other specified users Content Rights to access and use that Limited Audience User Submission as permitted by the Services’ functionality.

If you share a User Submission publicly on Services or to (a “Public User Submission”), then you grant the licenses above, as well as Content Rights for the purpose of making that Public User Submission available to the Services and all users. will try to notify you if it uses your Public User Submission for any reason other than displaying it on the Services. Also, you grant all other users Content Rights to use that Public User Submission as permitted by the Services’ functionality.

With your prior approval, may also anonymize your User Submissions such that it may never be linked specifically to you (“Anonymized Data”), and use such Anonymized Data for’s business purposes, including without limitation for purposes of improving, testing, operating, promoting and marketing’s products and services.

You agree that the licenses you grant are royalty-free, perpetual, sublicenseable, irrevocable, and worldwide. When you delete your account, we will stop displaying your User Submissions (other than Public User Submissions, which may remain fully available) to other users (if applicable). However, you understand and agree that it may not be possible to completely delete that content from’s records, and that your User Submissions may remain viewable elsewhere to the extent that they were copied or stored by other users.

Finally, you understand and agree that, in performing the required technical steps to provide the Services to our users (including you), may need to make changes to your User Submissions to conform and adapt those User Submissions to the technical requirements of connection networks, devices, services, or media, and the foregoing licenses include the rights to do so.

Unauthorized Activities

You are prohibited from:

Disclaimers and Warranty Disclaimer

You understand and agree that:


All sections of these Terms which by their nature should survive termination or expiration will survive termination or expiration, including, without limitation, restrictions, accrued rights to payment, confidentiality obligations, intellectual property rights, warranty disclaimers, and limitations of liability.

Intellectual Property

Except as expressly set forth herein, alone (and its licensors, where applicable) will retain all intellectual property rights relating to the Services or any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any third party relating to the Services, which are hereby assigned to You will not copy, distribute, reproduce or use any of the foregoing except as expressly permitted under these Terms. These Terms are not a sale and do not convey to you any rights of ownership in or related to the Services, or any intellectual property rights.

Limitation of Liability



We also have paid features (“Paid Services”). If you enroll in these Paid Services, you agree to pay all applicable fees set forth on our paid services page, and authorize to charge your chosen payment method. Unless agreed to otherwise, is free to change our fees at any time.

If you believe has made an error in charging your chosen payment method for our paid features, please contact us at

All fees are exclusive of taxes or duties imposed by governing authorities. You are responsible for all taxes or duties associated with your use of the Services.


To the fullest extent allowed by applicable law, you agree to indemnify and hold, its affiliates, officers, agents, employees, and partners harmless from and against any and all third-party claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of the Services (including any actions taken by a third party using your Link or account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for you (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).


You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Link or account, in any way (by operation of law or otherwise) without’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

Choice of Law; Arbitration.

READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM STRIKE.CHAT. These Terms are governed by and will be construed under the laws of the State of California, without regard to the conflicts of laws provisions thereof. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in San Francisco, California, in English, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction. For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in, respectively, San Francisco, California, or the Northern District of California. ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS ONLY: CLASS ARBITRATIONS AND CLASS, COLLECTIVE OR REPRESENTATIVE ACTIONS ARE NOT PERMITTED. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL OR ENTITY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE, COLLECTIVE, OR CLASS PROCEEDING. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND STRIKE.CHAT ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION.

You may have heard of the Digital Millennium Copyright Act (the “DMCA”). If not, it relates to service providers like being asked to remove content that allegedly violates someone’s copyright. We respect others intellectual property rights, and we reserve the right to delete content alleged to be infringing. Also, we may terminate the accounts of repeat alleged infringers. To review our complete Copyright Dispute Policy and learn how to report potentially infringing content, click here. To learn more about the DMCA, CLICK HERE.

U.S. Government Matters

As defined in FAR section 2.101, any software and documentation provided by are “commercial items” and according to DFAR section 252.227‑7014(a)(1) and (5) are deemed to be “commercial computer software” and “commercial computer software documentation.” Consistent with DFAR section 227.7202 and FAR section 12.212, any use modification, reproduction, release, performance, display, or disclosure of such commercial software or commercial software documentation by the U.S. Government will be governed solely by the terms of this Service Agreement and will be prohibited except to the extent expressly permitted by the terms of this Agreement.


If any provision of these Terms is found to be unenforceable or invalid, that section will be minimally limited or eliminated, so that these Terms shall otherwise remain in full force and effect and enforceable.

The failure of to enforce these Terms does not mean that has forfeited any right in these Terms.

You agree that these Terms replace and cancel all previous written and oral agreements relating to the Services.

You agree there are no third-party beneficiaries intended under these Terms.

Privacy Policy

Effective date: September 1, 2022

At, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.

Remember that your use of’s Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

You may print a copy of this Privacy Policy by clicking here. If you have a disability, you may access this Privacy Policy in an alternative format by contacting

Privacy Policy Table of Contents

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

Personal Data

Categories of Personal Data We Collect

This chart details the categories of Personal Data that we collect and have collected over the past 12 months:

Category of Personal DataExamples of Personal Data We CollectCategories of Third Parties With Whom We Share this Personal Data:
Profile or Contact Data
  • First and last name
  • Email address
  • Phone number
  • Unique identifiers such as passwords
  • LinkedIn profile URLs
  • Resumes
  • Service Providers
  • Parties You Authorize, Access, or Interact With
Payment Data
  • Payment card type
  • Last 4 digits of payment card
  • Billing address, phone number, and email
  • Service Providers (specifically our payment processing partner, currently Stripe, Inc.)
Consumer Demographic Data*
  • Age/data of birth/age group
  • Location/zip code
  • Gender
  • Race/ethnicity
  • Sexual orientation
  • Income |
  • Military history
  • Felony history
  • Disability and accessibility needs
  • Service Providers
  • Parties You Authorize, Access, or Interact With
Educational Information
  • Highest educational degree
  • Service Providers
  • Parties You Authorize, Access, or Interact With
Device/IP Data
  • IP address
  • Device ID
  • Domain server
  • Type of device/operating system/browser used to access the Services
  • Service Providers
  • Analytics Partners
  • Advertising Partners
Web Analytics
  • Web page interactions
  • Referring webpage/source through which you accessed the Services
  • Non-identifiable request IDs
  • Statistics associated with the interaction between device or browser and the Services
  • Service Providers
  • Analytics Partners
  • Advertising Partners
Geolocation Data
  • IP-address-based location information
  • Service Providers
  • Analytics Partners
  • Advertising Partners
Social Network Data
  • LinkedIn profile URLs
Professional or Employment-Related Data
  • Resume
  • Job position
  • Job history
  • Job preferences
  • Recommendations and references
  • Salary
  • Educational history
  • Service Providers
  • Parties You Authorize, Access, or Interact With Data
  • Information about who candidates schedule chats with
  • Whether the chat was accepted
  • Whether the chat was conducted
  • The outcomes of the chat, such as whether a job offer was extended or accepted, or whether the candidate enrolled in training provided by the training provider.
  • Service Providers
  • Parties You Authorize, Access, or Interact With
Other Identifying Information that You Voluntarily Choose to Provide
  • Identifying information in free form text provided on the Services, including without limitation in your communications with other users and in emails or letters you send us
  • Service Providers
  • Parties You Authorize, Access, or Interact With

* Note that submission of Consumer Demographic Data is not required to use the Service; any submission of this data is voluntary. This data may be used, among other things, to personalize recommendations that users may be eligible for, such as child care, transportation, and tuition assistance.

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

Our Commercial or Business Purposes for Collecting Personal Data

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice.

How We Share Your Personal Data

We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.

We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “Our Commercial or Business Purposes for Collecting Personal Data” section above.

Business Transfers

All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

Data that is Not Personal Data

We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.

Tracking Tools and Opt-Out

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time.

We use the following types of Cookies:

You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work.

To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit

Information about Interest-Based Advertisements:

We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based Ads (including Personal Data) may be provided to us by you, or derived from the usage patterns of particular users on the Services and/or services of third parties. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Services. To accomplish this, we or our service providers may deliver Cookies, including a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site.

We comply with the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles for Online Behavioral Advertising. Through the DAA and Network Advertising Initiative (“NAI”), several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding of, and greater control over, ads that are customized based a consumer’s online behavior across different websites and properties. To make choices about Interest-Based Ads from participating third parties, including to opt-out of receiving behaviorally targeted advertisements from participating organizations, please visit the DAA’s or NAI’s consumer opt-out pages, which are located at or

Data Security and Retention

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

Personal Data of Children

As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data about children under 16 years of age; if you are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at

State Law Privacy Rights

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.

Changes to this Privacy Policy

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Contact Information:

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at: